About The Fire Pit Company
Fire pits, fire tables and indoor fireplaces, so the garden works when the evenings turn cold.
Independence, grace and dignity
As we all age, everyday activities can become more difficult to perform. We believe in helping people retain their independence, grace and dignity. That sentence is the whole brief, and every product on this site exists for that reason.
We are a family business and have been operating for over 15 years, selling fire pits and fireplaces online and delivering them across Australia. Customers come back because of the service, the quality of the products and the price.
What we will and will not tell you
We describe what a product physically is and what it does: how high it sits, where the grip point is, what it is made of, what it weighs, how far it adjusts. Every figure on a product page is one the supplier publishes, and where a figure is not published we say so instead of guessing.
What we do not do is tell you what a product will do for your health. We are a shop, not a clinician, and a claim about a health outcome is not something a shop can honestly make. If a decision depends on a medical judgement, that conversation belongs with an occupational therapist or a GP, and we are glad to supply whatever they recommend.
Buying direct, and what that pays for
We are an online supplier with no shop and no showroom. That is deliberate: the saving goes into the price rather than into a lease. You order on this site, pay by card through Stripe or by PayPal, and we deliver across Australia.
Delivery is free on orders of $100 or more, measured on the price you see with GST included, and a flat $27.50 including GST below that. Orders arrive 5 to 7 days after a 24 to 48 hour handling time. Express Delivery is available on any order for $27.50.
After introducing our Eco Pack packaging we set the goal of working closely with our delivery providers to reduce our carbon emissions footprint. Thank you for being part of that.
Ask before you order
Not sure whether a seat will fit the cubicle, or which of two aids suits the room better? Email us before you order at theteam@myfirepit.com.au and a real person will help, usually within one working day. We would rather answer a question than process a return.
We run country stores in several markets selling the same range. If you are outside Australia, start at our company hub, thefirepit.co.
What we sell
Bathroom Aids
Shower chairs and stools, bath and tub rails, grab bars, raised toilet seats, bidet seats and attachments.
Bedroom Aids
Bed rails and handles, a lift-assist seat cushion, a mattress protector and a sleep mask.
Gardening Aids
Kneelers with a seat, a rolling work stool, long-handled weed pullers, raised beds and arm sleeves.
Health Care
Sanitising and hygiene equipment, a sitz bath, and personal care items.
Kitchen Aids
Unbreakable Tritan glassware in seven shapes, and a vacuum thermos jug.
Home Aids
A doorstop alarm and a big-button mobile phone with large keys.
Outdoor Heating
A seated pedal exerciser and a seated exercise programme.
Frequently asked questions
WHAT ARE THE BENEFITS OF BUYING FROM AN ONLINE FIRE PIT RETAILER?
Buying from an online fire pit retailer offers convenience, a wider selection, and competitive prices. You can browse various styles and types from the comfort of your home, making it easier to find the perfect fire pit for your outdoor space.
HOW DOES A FIRE PIT RETAIL SHOP ENSURE PRODUCT QUALITY?
A fire pit retail shop ensures product quality by sourcing from reputable manufacturers and conducting thorough quality checks. This guarantees you receive durable and reliable fire pits that meet safety standards.
WHY SHOULD I CHOOSE A FIRE PIT RETAILER OVER BIG BOX STORES?
Choosing a fire pit retailer over big box stores offers personalized service, expert advice, and a curated selection of high-quality fire pits. Retailers often have more specialized knowledge to help you find the best product for your needs.
CAN AN ONLINE FIRE PIT RETAILER OFFER INSTALLATION SERVICES?
Many online fire pit retailers partner with local professionals to offer installation services. This added convenience ensures your fire pit is set up correctly and safely, providing you with peace of mind and optimal performance.
WHAT VARIETY OF FIRE PITS CAN I EXPECT FROM A FIRE PIT RETAIL SHOP?
A fire pit retail shop typically offers a wide variety of fire pits, including wood-burning, propane, and natural gas options. This diverse selection ensures you can find the perfect fire pit to match your style and functional preferences.
HOW DOES A FIRE PIT RETAILER STAY UPDATED ON THE LATEST TRENDS?
A fire pit retailer stays updated on the latest trends by attending industry events, following market research, and maintaining strong relationships with manufacturers. This ensures they offer the most current and stylish fire pit options.
WHAT MAKES AN ONLINE FIRE PIT RETAILER TRUSTWORTHY?
An online fire pit retailer is trustworthy if they have positive customer reviews, transparent policies, and a responsive customer service team. Look for retailers with a proven track record of reliability and quality.
HOW CAN A FIRE PIT RETAIL SHOP HELP WITH CUSTOM DESIGNS?
A fire pit retail shop can assist with custom designs by offering bespoke solutions tailored to your specific needs and preferences. They work with skilled craftsmen to create unique fire pits that enhance your outdoor space.
WHY IS CUSTOMER SERVICE IMPORTANT AT A FIRE PIT RETAILER?
Customer service is crucial at a fire pit retailer as it ensures you receive expert advice, prompt assistance, and support throughout your purchase. Excellent service enhances your overall buying experience and satisfaction.
HOW DOES AN ONLINE FIRE PIT RETAILER HANDLE RETURNS?
An online fire pit retailer typically has a clear and fair return policy. This policy allows you to return or exchange fire pits within a specified period, ensuring you are satisfied with your purchase.
WHAT SAFETY STANDARDS DO FIRE PIT RETAIL SHOPS FOLLOW?
Fire pit retail shops follow strict safety standards set by industry regulations. They ensure all fire pits meet these standards, providing you with products that are safe and reliable for use in your outdoor space.
CAN A FIRE PIT RETAILER PROVIDE MAINTENANCE TIPS?
Yes, a fire pit retailer can provide maintenance tips to help you keep your fire pit in excellent condition. Regular maintenance ensures longevity and optimal performance of your fire pit.
HOW DOES AN ONLINE FIRE PIT RETAILER OFFER COMPETITIVE PRICES?
An online fire pit retailer offers competitive prices by leveraging direct relationships with manufacturers and minimizing overhead costs. This allows them to pass on savings to customers without compromising on quality.
WHAT ADDITIONAL ACCESSORIES CAN A FIRE PIT RETAIL SHOP PROVIDE?
A fire pit retail shop offers additional accessories such as covers, tools, and seating options. These accessories enhance the functionality and enjoyment of your fire pit, creating a complete outdoor experience.
HOW CAN A FIRE PIT RETAILER HELP WITH CHOOSING THE RIGHT FUEL TYPE?
A fire pit retailer helps you choose the right fuel type by explaining the benefits and drawbacks of wood, propane, and natural gas fire pits. Their expert advice ensures you select the best option for your needs.
WHAT MAKES AN ONLINE FIRE PIT RETAILER ECO-FRIENDLY?
An online fire pit retailer can be eco-friendly by offering sustainably sourced products, promoting efficient fuel options, and providing eco-friendly accessories. This commitment to sustainability benefits both customers and the environment.
HOW DOES A FIRE PIT RETAIL SHOP ENHANCE OUTDOOR AESTHETICS?
A fire pit retail shop enhances outdoor aesthetics by offering stylish and well-designed fire pits. These products serve as beautiful focal points, adding warmth and ambiance to any outdoor space.
WHY CHOOSE AN ONLINE FIRE PIT RETAILER FOR CONVENIENCE?
Choose an online fire pit retailer for convenience because you can shop anytime, from anywhere. With detailed product descriptions and customer reviews, you can make informed decisions without leaving your home.
WHAT SETS A FIRE PIT RETAIL SHOP APART FROM ONLINE RETAILERS?
A fire pit retail shop sets itself apart by offering in-person consultations, hands-on product demonstrations, and immediate pickup options. This personalized approach ensures you find the perfect fire pit.
HOW DOES A FIRE PIT RETAILER SUPPORT LOCAL COMMUNITIES?
A fire pit retailer supports local communities by sourcing products from local manufacturers and artisans. This approach promotes local businesses and ensures unique, high-quality fire pits.
WHAT ARE THE TOP FEATURES TO LOOK FOR AT AN ONLINE FIRE PIT RETAILER?
Top features to look for at an online fire pit retailer include detailed product information, customer reviews, secure payment options, and responsive customer service. These features ensure a smooth and satisfying shopping experience.
HOW CAN A FIRE PIT RETAIL SHOP HELP WITH OUTDOOR ENTERTAINMENT?
A fire pit retail shop can help with outdoor entertainment by offering fire pits that serve as gathering points for social events. Their products enhance the ambiance, making outdoor gatherings more enjoyable.
WHY IS PRODUCT DIVERSITY IMPORTANT AT A FIRE PIT RETAILER?
Product diversity is important at a fire pit retailer because it allows customers to choose from various styles, sizes, and fuel types. This variety ensures that every customer can find a fire pit that fits their specific needs.
HOW DO ONLINE FIRE PIT RETAILERS ENSURE CUSTOMER SATISFACTION?
Online fire pit retailers ensure customer satisfaction by offering high-quality products, excellent customer service, and flexible return policies. These practices build trust and encourage repeat business.
WHAT INNOVATIONS CAN I EXPECT FROM A FIRE PIT RETAIL SHOP?
A fire pit retail shop often showcases the latest innovations in fire pit design, including smart technology, eco-friendly materials, and customizable options. These innovations enhance functionality and user experience.
HOW DOES A FIRE PIT RETAILER HANDLE SHIPPING AND DELIVERY?
A fire pit retailer handles shipping and delivery with care, ensuring products arrive safely and on time. They provide tracking information and offer various shipping options to meet customer needs.
WHAT EXPERT ADVICE CAN I GET FROM AN ONLINE FIRE PIT RETAILER?
An online fire pit retailer provides expert advice on product selection, installation, and maintenance. Their knowledgeable staff helps you make informed decisions, ensuring you choose the right fire pit for your needs.
HOW DO FIRE PIT RETAIL SHOPS CONTRIBUTE TO OUTDOOR LIVING TRENDS?
Fire pit retail shops contribute to outdoor living trends by offering trendy and innovative fire pit designs. Their products reflect the latest styles and functionalities, enhancing modern outdoor living spaces.
WHY IS AFTER-SALES SUPPORT IMPORTANT AT A FIRE PIT RETAILER?
After-sales support is important at a fire pit retailer because it ensures customers receive assistance with any issues or questions post-purchase. This support enhances customer satisfaction and loyalty.
HOW CAN A FIRE PIT RETAIL SHOP HELP WITH CUSTOMIZATION?
A fire pit retail shop can help with customization by offering tailored solutions to fit your specific needs and preferences. Custom fire pits can be designed to match your outdoor decor and functional requirements, creating a unique focal point.
Everything we promise is written down: